Course Description: Effective public safety organizations rely on the application of proper field supervision. Our first-line supervisors and their oversight of our personnel ensure effective service to our communities, protect our organizations from litigation, and shield our officers from internal/external concerns. Most organizations send their supervisors to a one week class and never retrain them in up-to-date supervisory practices. We know organizations will not send them to another one week class for a similar topic. That is where this course comes into play. This full, one-day “tune-up” discusses the importance of this supervisory role as it relates to key areas of first-line supervision. This is an essential training program for Corporals and Sergeants of all experience levels. The goal of this program is to refocus those who have been serving in the rank for some time and may have become a slave to the administrative tasks and complacent to the monitoring and proactive supervision of our people. Topics Discussed:

• Motivation & Morale
• Communication for the individual & the team
• Understanding Generational Differences
• Positive Organizational Communication
• Understanding "Toxic" environments & Micromanagement
• Designing a proactive supervision plan, time management, delegation, & personnel development
• Understanding Coaching v. Counseling (handling performance and policy violations)
• Open Discussion Forum: Tips for Specific Supervisory Issues

Course Time:     0830-1630 Pre-Requisites:   Sworn Officer Payment Information:

• Credit Card Payments:
  • After you enter ticket information, you will be transferred to the payment page where you can enter your credit card information and complete your registration.  You will then be set for the course.
• Purchase Orders:
  • After you enter ticket information, you will be transferred to the payment page.
  • A checkbox above the payment information indicates a purchase order option.
  • The person doing the registration will receive a confirmation "invoice" for the individual/group. That invoice can be utilized for payment with a department purchase order.
  • Even though it says your registration is 'pending', your officers are immediately registered for the course.
• Cancellations & Modifications: All cancellations must be received within 48-hours of the date of the program. Modifications or Officer swaps can be done at any time including the day of training. Failing to cancel prior to the 48-hour time frame will result in payment of 50% of the tuition cost.
• ONLINE Version - This can be paid with a credit card at the time of purchase. If an organization wishes to have this option for multiple officers, a purchase order payment can be done by contacting us at office@jharristraining.com

Dates & Locations

• February 25: Passaic County Robert A. Lyons Police Academy, 214 Oldam Road, Wayne, NJ (Host: Passaic County Sheriff's Department)

No classes in your area?  Host a class by clicking HERE

For some recent reviews of this course - CLICK HERE.

This course is also available in a 4.5 hour ONLINE program. 

  To use a purchase order for payment of the ONLINE course, contact us HERE.