Dates and Times:

  • SOLD OUT May 5, 2026: Reading Police Department 815 Washington Street, Reading PA
  • SOLD OUT May 6, 2026: Reading Police Department 815 Washington Street, Reading PA
  • SOLD OUT May 12, 2026: Reading Police Department 815 Washington Street, Reading PA
  • SOLD OUT May 13, 2026: Reading Police Department 815 Washington Street, Reading PA

A One-Day, High-Impact Training for Modern Policing

Build Confidence. Reduce Risk. Strengthen Community Trust.

Law enforcement today faces unprecedented scrutiny, complex calls for service, and expectations to resolve volatile encounters with professionalism and restraint. The De-Escalation in Law Enforcement course delivers the high-quality, real-world training officers need to safely and effectively manage tense, uncertain, and rapidly evolving situations.

Grounded in the nationally recognized Critical Decision-Making Model (CDM), this one-day program equips officers with practical communication skills, tactical awareness, emotional intelligence, and accountability tools that improve safety for everyone—officers, subjects, and the public.

Whether your agency is seeking to reduce use-of-force incidents, enhance public trust, strengthen officer safety, or increase legal defensibility, this course provides immediately applicable strategies that elevate performance on the street.

Why This Course Matters

Volatile encounters can unfold in seconds. But the decisions made within those seconds define careers, community confidence, and the outcome of every critical incident.

This course prepares officers to:

  • De-escalate conflict using proven communication tactics
  • Slow down high-stress encounters and create time to think
  • Recognize behavioral health crises early
  • Make sound, defensible decisions with the CDM
  • Integrate tactical positioning and distance to improve safety
  • Prevent unnecessary force and avoid costly litigation
  • Support peer accountability and intervention

Agencies nationwide are seeking officer training that prioritizes sanctity of life, safety, and effective problem-solving. This one-day course checks every box.

Course Overview

Designed for all ranks and all assignments, this training blends instructional lecture, evidence-based concepts, and dynamic scenario discussion to mirror the realities of the field.

Officers learn how to:

  • Assess threats accurately under stress
  • Use empathy and rapport as tactical tools
  • Identify mental illness, substance-driven behavior, and cognitive disorders
  • Manage non-compliant subjects with time, distance, and cover
  • Call in specialized resources when needed
  • Document actions using legally defensible language

Instruction is built around practical, street-proven strategies—no theory without application.

Who Should Attend

This course is ideal for:

  • Patrol Officers
  • Field Training Officers
  • Corporals & Sergeants
  • Lieutenants & Command Staff
  • School Resource Officers
  • Crisis Response Teams
  • New Recruits & Veteran Officers

Any officer who interacts with the public will benefit from this training.

Register Today

Agencies across the country are investing in modern de-escalation training to strengthen safety, reduce liability, and elevate professional policing standards. Don’t wait for a critical incident to expose what your training program is missing.

Secure your spot today and bring top-tier, nationally recognized de-escalation training to your agency.